For orders placed between December 1st- December 21st, we've extended our exchange and return window until Jan 6th, 2020.
To be eligible, your shoes must be unused and in the same condition that you received them. And must include the original dust bag.
Prior to your exchange or return request, please forward your original email receipt from the purchase to email@example.com. You can then send the shoes to:
VISION QUEST SHOES, 1920 Hillhurst Avenue, #437, Los Angeles, CA 90027
Costs associated with the exchange or return are the responsibility of the customer.
We suggest you use a trackable shipping service. We don't guarantee that we will receive your returned item.
Upon review of the returned shoes, we will process the refund or exchange.
When the shoes are exchanged, Vision Quest shoes will pay for the shipment of the second pair to the customer, after the first pair has been returned back to the Los Angeles location.
All FINAL SALE items are not eligible for returns or exchanges.