We're closed for the Holidays until Jan 2nd. New orders will be shipped beginning Jan 3, 2020.
We protect the shoes with dust bags and and padded envelopes in an attempt to minimize packaging, and send you the lightest shipment.
Please allow 24-48 hours for your order to be processed.
Our primary shipping partner is the US Postal Service. UPS and FED EX are other options.
International orders can be shipped by USPS, Fed Ex or DHL.
For orders placed between December 1- 23, our return policy window has been extended to Jan 6th, 2020.
Costs associated with the exchange or return are the responsibility of the customer.
When the shoes are exchanged, Vision Quest shoes will pay for the shipment of the second pair to the customer, after the first pair has been returned back to the Los Angeles location.